Help & FAQs
Contents:
- Solutions to common issues
- Are all Woohoo Bingo games completely FREE?
- Can I have more than one account?
- Chat Games Rules and Terms
- Chat Room Do's and Dont's
- CM Applications
- Do I have to download anything to play?
- Gold Star Jackpot Games
- How do I get points?
- How do I register?
- How do I win real prizes?
- How do I win Stars?
- How does Woohoo Work?
- I didn't receive a confirmation email, what do I do?
- If you don't have my card details, then how can I win cash prizes?
- Netbook Chat Fix
- What are Points?
- What are Stars?
- What do I need to play?
- What does Woohoo mean?
- What is Woohoo Bingo?
- What's the catch? Do I have to pay a subscription fees?
- Will you ask for my credit/bank card details?
- Woohoo Bingo Rooms Explained
- Changing Chatnames
- Chat Room Terms
- How to do a Screenshot
- What is the maximum number of players per room?
- Anti-Social Behaviour Policy
Solutions to common issues
8. Delete your cache -
The video's below show how you can do this:
IE:
http://www.youtube.com/watch?
Chrome:
http://www.youtube.com/watch?
Are all Woohoo Bingo games completely FREE?
YES - Woohoo games are free to play.
For any questions you can't find the answer to - email us at support@woohoobingo.com
Can I have more than one account?
Chat Games Rules and Terms
Here are the Chat Game Rules:
1.
Only Points can be won for Chatgames. Players cannot win stars in
chat games.
2. The CM's decision is final and cannot be
disputed.
3. If you have any problems with any of the games or
rules, please contact support@woohoobingo.com
4.
You do not need to have points in your balance to play chat games.
5. Players are allowed to win up to 1,000 points per day each on
chat games, this limit is to allow as many players as possible to
enjoy the chat games.
Before the bingo game starts, the CM will give roomies a random number between 1 and 90. When the random number is called say ***bonus ball*** - the first to correctly claim wins 100 points.
***Woohoo Birthday***
Each player picks 2 numbers (eg if your birthday is 03 June 1983, you would pick any 2 of the 3 numbers - 03, 06 or 83) When both of the numbers you have picked have been called say ***woohoo birthday*** - the first person to correctly claim wins 100 points.
***Lucky Number***
Each player picks one number, when your number has been called, say ***lucky number*** - the first person to correctly claim wins 100 points.
***3 In a Row***
Each player picks 3 consecutive numbers, when all 3 of your numbers have been called, the first to say ***3 in a row*** to win 100 points.
***Woohoo Fortunes***
Based on the famous game show Family Fortunes, this is a 10 question game with a twist. The first player to correctly guess what the top answer is from 100 people asked wins 100 points! CM answers are final and cannot be disputed.
***Woohoo Letters***
The CM will choose a letter, and give clues for roomies to solve the answer. E,g, “What S do you use to sweeten your cup of tea?” The first person to correctly get the answer wins 100 points, and picks the next letter for the CM to describe. This will last for 10 questions. Letters X and Z are excluded from this game.
***Woohooagram***
The CM will write an anagram in the chatroom for roomies to solve. The first player to answer correctly wins 100 points.
***Woohoo Quiz***
This is a 10 question general knowledge quiz. The first player to type the correct answer to the question wins 100 points. Players are allowed as many guesses as they like. CM's answers are final and cannot be disputed.
***Name That Tune***
The CM gives players the line from a song, the first to correctly guess what the song is, wins 100 points.
***Woohoo Mirror***
Each player picks two numbers that mirror each other (e.g 17, 71 or 26, 62) then when both numbers are called out players type ***Woohoo Mirror*** - The first person to correctly claim will win 100 points.
***2 outta 3***
Each player picks three numbers (e.g 17, 21, 65) and when any two of them are called out during the bingo game they must type ***woohoo 2 outta 3*** - The first person to correctly claim will win 100 points.
***Woohoo Wants to be a Millionaire***
The CM will ask all players a general knowledge question, the first person to answer correctly is able to keep the 100 points they have won, or gamble them for an extra question to get 200 points.
***Woohoo Telly Addicts***
The CM will name a character from a television programme or film. The first player to correctly guess the name of the programme or film the character is from, wins 100 points.
***Woohoo Legs & Ducks***
When the numbers 11 and 22 have been called, players need to type ***Woohoo Legs & Ducks*** The first player to correctly claim after both numbers have been called wins 100 points.
Chat Room Do's and Dont's
Woohoo Bingo provides a friendly and welcoming bingo chat community which we would very much like to maintain. Therefore, we do provide some guidelines to follow when in the Woohoo Bingo Chatrooms to ensure everyone can have good time.
Please be courteous and friendly to all newcomers, to your fellow players and to our Chat Masters.
Please avoid the unnecessary use of CAPITAL LETTERS. This is considered shouting or being angry in the world of online chat.
Please remember the following chat room guidelines:
- Don't swear
- Don't argue
- Don't be abusive
- Don't be racist
- Don't insult
- Don't disrupt
- Don't complain
- Don't beg
- Don't flood the chatroom with messages.
- Don't promote other online bingo rooms
- Don't promote any other websites, unless they are directly related to Woohoo Bingo or are needed to complete a challenge.
- Don't exchange any account information
Our CMs do have the authority to ban your chat privileges if you break our guidelines and ignore warnings.
CM Applications
If you want to apply to become a Volunteer Woohoo Bingo CM - please email cmjobs@woohoobingo.com with your full name, woohoo chatname and the reasons for wanting to be a Woohoo Bingo CM. You will need to be a player for at least 2 months before your application is considered.
Do I have to download anything to play?
Gold Star Jackpot Games
There are two Gold Star Jackpot games at 7pm and 9pm Everyday.
7pm Game is for 100 Gold Stars for the 1st Full House Winner - Played in Sunshine, Snug, Clubhouse and Lounge.
9pm Game is for 150 Gold Stars for the 1st Full House Winner - Played in Sunshine, Snug, Clubhouse and Lounge.
How do I get points?
You get 3000 instant points when you sign up at Woohoo Bingo and you can earn points for completing challenges, you will also get Daily Recharge Points which top up your points balance when your points balance falls below your Daily Recharge Level.
For example:
1. If your recharge level is 1500 points and you have 5000 points balance. You will not receive any extra points with the daily recharge each morning.
2. If your recharge level is 1500 points and you have 100 points balance, you will be topped up to 1500 points balance in the next daily recharge.
See our challenges section for more details on how to get more points.
How do I register?
To register, enter your name and email address on the homepage, then check your inbox for confirmation email and follow the instructions in the email.
You can also register by clicking here
How do I win real prizes?
You redeem "Stars" for real prizes such as profile upgrades, cash prizes, shopping vouchers and anything else in the Woohoo Bingo Shop.
How do I win Stars?
"Stars" are won by playing bingo games. You purchase tickets with Free "Points" and win more points and "Stars". To play bingo now - login and select a room from the lobby.
How does Woohoo Work?
See our handy Getting Started page for information on how to play and win prizes at Woohoo Bingo.
In a Nutshell: At Woohoo Bingo you buy bingo tickets with free points and get stars for winning the bingo games. Stars can then be redeemed for prizes, upgrades and rewards in the Woohoo Bingo Shop.
If you run out of points you can get more by completing Challenges on the Woohoo Bingo Challenges Page. With more points, you can play more bingo and win more stars to redeem for more prizes!
I didn't receive a confirmation email, what do I do?
- Check your Spam/Junk Mail folder for the email, just in case.
- Try registering again, you may have entered your email address incorrectly. If you entered the correct email address the first time, you will receive a message saying that this email address has already being registered.
- Your Inbox might be full, so you have no space to receive new messages, try deleting some old emails.
- You may have already registered and therefore you cannot register again using the same email address. Click on the forgotten password link to reset your password and login.
If you have checked all of the above and still cannot login and play, please contact support@woohoobingo.com with your name and email address.
If you don't have my card details, then how can I win cash prizes?
Cash prizes are awarded via online wallets such as paysafecard, paypal, neteller and moneybookers. We will send payments to an account on these online wallets, which you are then free to withdraw at will.
Netbook Chat Fix
If you have a netbook and are having problems viewing and contributing in chat here is a fix that works for many players. These instructions may differ slightly depending on your operating system.
Go to your "Control Panel" and click on "Display Properties" (If you are a vista user - go to control panel and click on "Personalise" and then click on "Display Settings)
Then click on "Advanced Settings"
Then click on the "Monitor" tab
Then deselect the tick box with the text "Hide modes that this monitor cannot display".
Then go back to the main Display Properties page and select 1024x768 as your resolution.
Then click "apply" to save the settings.
Disclaimer: Woohoo Bingo is not responsible for any technical problems or damages to your netbook as a result of this fix.
What are Points?
All games are played with the completely free currency Points- which are recharged on a daily basis (ONLY if your points balance is below your daily recharge level) and can be increased by completing challenges. Points have no monetary value and cannot be redeemed for cash prizes. Points can only be used to purchase bingo tickets.
What are Stars?
Stars are the currency you can use to purchase prizes and rewards in the Woohoo Bingo Shop.
What do I need to play?
- A decent Internet connection
- An up to date Internet browser such as Firefox or Chrome
What does Woohoo mean?
woohoo [wu-hu]: verb
Definition 1. To play online bingo for free
Context 1: I�m just going to Woohoo for a while, see you soon.
Meaning (I am just going to play free bingo for a while at woohoobingo.com, see you soon)
Context 2: LOL, why should I play bingo when I can Woohoo!
Meaning: (LOL, why should I play bingo when I can play bingo for free at woohoobingo.com!)
*Disclaimer: This might not be an official definition, but we hope everyone uses it!
What is Woohoo Bingo?

Woohoo Bingo is a completely FREE online bingo site. Our free bingo games and tickets cost 0p.
With Woohoo Bingo, everyone can win real cash prizes, without having to spend a penny of their own money!
The more you play and the more stars you win, the closer you are to redeeming on of our fantastic prizes.
What's the catch? Do I have to pay a subscription fees?
No. Woohoo Bingo provide free online bingo games for players to enjoy.
Will you ask for my credit/bank card details?
If you receive any suspicious emails asking for payment information please contact us immediately by emailing support@woohoobingo.com
Woohoo Bingo Rooms Explained
There are multiple winners for One Line, Two Lines and Full House Wins - This means there could be up to 10 winners for each!
Winners are shown in the left hand "Game Winners" Accordian.
Tickets are colour coded and only show when you are close to a win with 1TG. This is because you could be playing for a one line, two lines and a Full house at the same time with different tickets, and would be very confusing to try and follow in the game.
Changing Chatnames
***At present we are unable to make ANY chatname changes.***
Players must contact support@woohoobingo.com to change a chatname. Chatnames can only be changed for the following reasons:
- Offensive/abusive chatname - in which case we reserve the right to delete the account if necessary.
- Technical reasons - if your name uses an unfamiliar character or interferes with the game.
- If their is a minor typo/spelling mistake when creating a chatname. We will not completely change the chatname, we will only change it to correct a spelling mistake.
- If your chatname is very similar to another member - e.g stevey1 and stevey2 - please provide evidence of the similar chatnames.
- If you feel you are being subjected to negative/abusive messages by other players. In this instance you must provide evidence of the messages with a screenshot and the chatnames of the players who said them.
Chat Room Terms
Most Common Chat Room terms
Wd Well doneLol Laugh out loud
Ty Thank you
Np Good luck
Sry No problem
Wtg Sorry
Wtg Way to go
Cya See you later
Gg Good game
Gr8 Great
Gla Good luck all
Jk Just kidding
Yw You're welcome
Full list
? Please explain
?4u Question for you
Aamof As a matter of face
Asap As soon as possible
Asl Age, sex, location?
B4n Bye for now
Bbl Be back later
Bf Boyfriend
Bfn Bye for now
Brb Be right back
Btw By the way
Cu See you
Cul Catch you later
Fcol For crying out loud!
Fyi For your information
Gf Girlfriend
Hagd Have a good day
Imho In my honest opinion
K OK
L8r Later
Lyk Let you know
Noyb None of your business
Omg Oh my gosh
Plz Please
Rotfl Rolling on the floor laughing
Thx Thanks
Ttyl Talk to you later
W8 Wait
Wb Welcome back
How to do a Screenshot
Here is a handy guide we have created to help you do a screenshot, should you need to.
Make sure the full Woohoo Bingo page is open and not obstructed by other programmes
On your keyboard, there is a key called prtscrn or prt sc, or something similar to this
If you press the above key, it will appear as though your computer has not done anything, however it will of just taken a shot of your screen
Open the Paint programme, click edit, and then click paste
Finally, you need to save your screenshot
If the above does not work, you may need to also press fn and prtscrn together instead of just prtscrn on its own
What is the maximum number of players per room?
The maximum number of players per room is 150. When the room has reached it's player limit you will see a message saying that the Room is full and you should choose a different room.
Anti-Social Behaviour Policy
If you are worried about bullying, or feel that you are currently being subjected to personal anti-social behaviour on Woohoo Bingo then please contact us by emailing care@woohoobingo.com
Please provide as much information as you can, and also including screen shots of anti-social communications from the offending player. Please also provide the time and date of the incident.
All emails will be kept confidential, with the information received used to help us deal with players who portray anti-social behaviour.
Please be aware that this email address, care@woohoobingo.com, should only be used with regard to anti-social behaviour. Please contact support@woohoobingo.

