Help & FAQs

YES, we will never ask you to deposit and we will never ask for any card details. All games are completely free, forever.

For any questions you can't find the answer to - email us at support@woohoobingo.com

Here is the Chat Games Rules:

1. Only Points can be won for Chatgames. Players cannot win stars in chat games.
2. The CM's decision is final and cannot be disputed.
3. If you have any problems with any of the games or rules, please contact support@woohoobingo.com
4. You do not need to have points in your balance to play chat games.
5. Players are allowed to win up to 1,000 points per day each on chat games, this limit is to allow as many players as possible to enjoy the chat games.

***Bonus ball***

Before the bingo game starts, the CM will give roomies a random number between 1 and 90. When the random number is called say ***bonus ball*** - the first to correctly claim wins 100 points.

***Woohoo birthday***

Each player picks 2 numbers (eg if your birthday is June 1964, you would pick 6 and 64) When both your numbers have been called say ***woohoo birthday*** - the first person to correctly claim wins 100 points.

***Woohoo bingo bonus***

All players that haven't won 1 line, 2 lines or full house say ***bingo bonus*** after the game ends. The first person to correctly claim wins 100 points.

***Lucky number***

Each player picks one number, when your number has been called, say ***lucky number*** - the first person to correctly claim wins 100 points.

***3 In a Row***

Each player picks 3 consecutive numbers, when all 3 of your numbers have been called, the first to say ***3 in a row*** to win 100 points.

***Bobs Hand***

The first Full House winner on any bingo game that says ***Bobs Hand*** to win 100 points and to hold Bobs hand.  At the end of the chat game, the person still holding Bobs hand will win an extra 200 points.  Any Full House winner is able to claim for this, with the first correct claim winning the points and holding Bobs Hand.

***Woohoo Fortunes***

Based on the famous game show Family Fortunes, this is a 10 question game with a twist. The first player to correctly guess what the top answer is from 100 people asked wins 100 points! CM answers are final and cannot be disputed. 

***Woohoo Letters***

The CM will choose a letter, and give clues for roomies to solve the answer. E,g, “What S do you use to sweeten your cup of tea?” The first person to correctly get the answer wins 100 points, and picks the next letter for the CM to describe. This will last for 10 questions. Letters X and Z are excluded from this game.

***Woohooagram***

The CM will write an anagram in the chatroom for roomies to solve. The first player to write the correct answer wins 100 points. Your answer must be contained within *stars* to help distinguish it from chatroom text - E.g the anagram "tikctes" should be answered as *tickets* to be valid.

***Woohoo Quiz***

This is a 10 question general knowledge quiz. The first player to type the correct answer to the question wins100 points. Players are allowed as many guesses as they like. CM's answers are final and cannot be disputed.

***CM Quiz***

The CM asks a question about another CM. The first player to correctly guess which CM the question is about, wins 100 points.

***Name That Tune***

The CM gives players the line from a song, the first to correctly guess what the song is, wins 100 points.

***Woohoo Mirror***

Each player picks two numbers that mirror each other (e.g 17, 71 or 26, 62) then when both numbers are called out players type ***Woohoo Mirror*** - The first person to correctly claim will win 100 points.

***2 outta 3***

Each player picks three numbers (e.g 17, 21, 65) and when any two of them are called out during the bingo game they must type ***woohoo 2 outta 3***

Woohoo Bingo provides a friendly and welcoming bingo chat community which we would very much like to maintain. Therefore, we do provide some guidelines to follow when in the Woohoo Bingo Chatrooms to ensure everyone can have good time.

Please be courteous and friendly to all newcomers, to your fellow players and to our Chat Masters.

Please avoid the unnecessary use of CAPITAL LETTERS. This is considered shouting or being angry in the world of online chat.

Please remember the following chat room guidelines:
 
    -  Don’t use very bright colours as a chatname colour - this makes it very difficult for other players and CM's to see in the chatroom. We are looking into ways to remove these colours permanently.
    
    -  Don’t swear
    
    -  Don’t argue
    
     - Don’t be abusive
    
     - Don’t be racist
    
    -  Don’t insult
    
     - Don’t disrupt
    
    -  Don’t complain
    
     - Don’t beg

     - Don't flood the chatroom with messages.
    
     - Don’t promote other online bingo rooms
    
     - Don't promote any other websites, unless they are directly related to Woohoo Bingo or are needed to complete a challenge.

     - Don’t exchange any account information

Our CMs do have the authority to ban your chat privileges if you persistently break our guidelines and ignore warnings.

If you want to apply to become a Volunteer Woohoo Bingo CM - please email cmjobs@woohoobingo.com with your full name, woohoo chatname and the reasons for wanting to be a Woohoo Bingo CM.  You will need to be a player for at least 2 months before your application is considered.

There are two Gold Star Jackpot games at 7pm and 9pm Everyday.

7pm Game is for 100 Gold Stars for the 1st Full House Winner - Played in Sunshine, Snug, Clubhouse and Lounge.

9pm Game is for 150 Gold Stars for the 1st Full House Winner  - Played in Sunshine, Snug, Clubhouse and Lounge.

You get 1000 instant points when you sign up at Woohoo Bingo and you can earn points for completing challenges, you will also get Daily Recharge Points which top up your points balance when your points balance falls below your Daily Recharge Level.

For example:

1. If your recharge level is 500 points and you have 1000 points balance. You will not recieve any extra points with the daily recharge each morning.

2. If your recharge level is 500 points and you have 100 points balance, you will be topped up to 500 points balance in the next daily recharge.

See our challenges section for more details on how to get more points.

To register, enter your name and email address on the homepage, then check your inbox for confirmation email and follow the instructions in the email.

You can also register by clicking here

You redeem "Stars" for real prizes such as profile upgrades, cash prizes, shopping vouchers and anything else in the Woohoo Bingo Shop.

"Stars" are won by playing bingo games. You purchase tickets with Free "Points" and win more points and "Stars". To play bingo now - login and select a room from the lobby.

See our handy Getting Started page for information on how to play and win prizes at Woohoo Bingo.

In a Nutshell: At Woohoo Bingo you buy bingo tickets with free points and get stars for winning the bingo games. Stars can then be redeemed for prizes, upgrades and rewards in the Woohoo Bingo Shop.

If you run out of points you can get more by completing Challenges on the Woohoo Bingo Challenges Page.  With more points, you can play more bingo and win more stars to redeem for more prizes!

• Check your Spam/Junk Mail folder for the email, just in case.


• Try registering again, you may have entered your email address incorrectly. If you entered the correct email address the first time, you will receive a message saying that this email address has already being registered.


• Your Inbox might be full, so you have no space to receive new messages, try deleting some old emails.


• You may have already registered and therefore you cannot register again using the same email address. Click on the forgotten password link to reset your password and login.

If you have checked all of the above and still cannot login and play, please contact support@woohoobingo.com with your name and email address.

Cash prizes are awarded via online wallets such as paysafecard, paypal, neteller and moneybookers. We will send payments to an account on these online wallets, which you are then free to withdraw at will.

If you have a netbook and are having problems viewing and contributing in chat here is a fix that works for many players. These instructions may differ slightly depending on your operating system.

Go to your "Control Panel" and click on "Display Properties" (If you are a vista user - go to control panel and click on "Personalise" and then click on "Display Settings)

Then click on "Advanced Settings"
Then click on the "Monitor" tab
Then deselect the tick box with the text "Hide modes that this monitor cannot display".
Then go back to the main Display Properties page and select 1024x768 as your resolution.
Then click "apply" to save the settings.

Disclaimer: Woohoo Bingo is not responsible for any technical problems or damages to your netbook as a result of this fix.

All games are played with the completely free currency Points- which are recharged on a daily basis (ONLY if your points balance is below your daily recharge level) and can be increased by completing challenges. Points have no monetary value, can cannot be redeemed for cash prizes. Points can only be used to purchase bingo tickets.

Stars are the currency you can use to purchase prizes and rewards in the Woohoo Bingo Shop.

1. A decent Internet connection
2. An up to date Internet browser such as Internet Explorer, Firefox or Chrome
3. An up to date version of Flash Player. That's it.

woohoo [wu-hu] � verb
Definition 1. To play online bingo for free

Context 1: I�m just going to Woohoo for a while, see you soon.
Meaning (I am just going to play free bingo for a while at woohoobingo.com, see you soon)

Context 2: LOL, why should I play bingo when I can Woohoo!
Meaning: (LOL, why should I play bingo when I can play bingo for free at woohoobingo.com!)

*Disclaimer � This might not be an official definition, but we hope everyone uses it!

Woohoo Bingo is a completely FREE online bingo site, that requires no card details and no deposits — ever. All bingo games and tickets cost 0p. Woohoobingo.co.uk is the only completely free bingo site where everyone can win real CASH prizes without ever having to spend a penny of your own cash.

You can win and redeem prizes at any time — no need to wait for a monthly prize draw. The more you play and the more stars you win the closer you are to redeeming a cash prize — Instantly.

No. Woohoo Bingo provide a completely free online bingo site for players to enjoy, we will never ask you to buy or subscribe to any paid service on Woohoobingo.com.

No. Never. No employee from Woohoo Bingo will ever ask for your card details. If you receive any suspicious emails asking for payment information please contact us immediately.

Players must contact support@woohoobingo.com to change a chatname. Chatnames can only be changed for the following reasons:

- Offensive/abusive chatname - in which case we reserve the right to delete the account if necessary.
- Technical reasons - if your name uses an unfamiliar character or inteferes with the game.
- If their is a minor typo/spelling mistake when creating a chatname. We will not completely change the chatname, we will only change it to correct a spelling mistake.
- If your chatname is very similar to another member - e.g stevey1 and stevey2 - please provide evidence of the similar chatnames.
- If you feel you are being subjected to negative/abusive messages by other players. In this instance you must provide evidence of the messages with a screenshot and the chatnames of the players who said them.

Most Common Chat Room terms

Wd     Well done!
Lol      Laugh out loud
Ty      Thank you
Gl      Good luck!
Np     No problem
Sry     Sorry
Wtg     Way to go
Cya     See you later
Gg      Good game
Gr8     Great!
Gla     Good luck all!
Jk     Just kidding
YW     You’re welcome

Full List

?             Please explain
?4u          Question for you
AAMOF     As a matter of fact
Asap         As soon as possible
Asl           Age, Sex, Location?
B4N         Bye for now
BBL         Be back later
BF         Boyfriend
BFN        Bye for now
BRB       Be right back
BTW     By the way
CU         See you
CUL      Catch you later
FCOL     For crying out loud!
FYI         For your information
GF          Girlfriend
HAGD     Have a good day
IMHO     In my honest opinion
K            OK
L8R         Later
LMAO     Laughing my a$ off!
LYK          Let you know
NOYB     None of your business
OMG       Oh my gosh
PLZ          Please
ROTFL     Rolling on the floor laughing
THX          Thanks
TTYL         Talk to you later
W8           Wait
WB           Welcome back
WTG         Way to go!

• Next Game Button - If you've just missed the game, you can click this button to buy tickets for the next game and just sit back, relax and wait for the next game to start!

• Game Prize Info - There is now information about the Stars and Points to Win in the Next Game at the top of the Bingo Room.

• Buy Max Button - Clicking this automatically selects and purchases the maximum 24 tickets for the next game.

• Close to Win Messages - Tickets now show "1LINE", "2LINE", "HOUSE" - When you see these messages on your tickets you are 1TG from what the ticket says. When you have a winning ticket, it will say "WIN" and turn green.

• Winner Highlighting - If you have won, your name will be highlighted in the game winners lists. Your name will only be highlighted to you - it will appear as normal to other players in the room.

• New Sounds - There are a range of new sound effects in the bingo room for you to enjoy!

• New Status Messages - When you purchase tickets, you will see a confirmation message telling you the amount of tickets and the total cost of the purchase.

The maximum number of players per room is 150. When the room has reached it's player limit you will see a message saying that the Room is full and you should choose a different room.

If you are worried about bullying, or feel that you are currently being subjected to personal anti-social behaviour on Woohoo Bingo then please contact us on care@woohoobingo.com

Please provide as much information as you can, and also including screen shots of anti-social communications from the offending player.  Please also provide the time and date of the incident.

All emails will be kept confidential, with the information received used to help us deal with players who portray anti-social behaviour.