Support Or Rather Lack Of It

Support Or Rather Lack Of It

Added by ceg123 on Tuesday, 7th February 2012 at 8:07am

i have explained in numerous e-mails i have no way to scan my proof of id and asked for an address i can post them too, two months later NOTHING, so no amazon vouchers or reply, ask a cm for help and just get told send support an e-mail, HELP

RE: Support Or Rather Lack Of It

Added by fumperrrrr on Tuesday, 7th February 2012 at 9:41am

most local libarys offer the abliity to scan items and email failing that i took a digital photo of my id to send i have also heard of players takeing pictures with there camera phones hope this helps you x

RE: Support Or Rather Lack Of It

Added by ADMIN_CHERRY on Tuesday, 7th February 2012 at 9:54am

Ceg,

I've checked this, and you did have replies to every single email which you sent.

We cannot accept postal identification. The identification needs to be sent via email to support.

Thumper has advised you correctly.

Cherry

RE: Support Or Rather Lack Of It

Added by ceg123 on Wednesday, 8th February 2012 at 1:09pm

i have no way to email them i can not scan , a fax number will do if no address

RE: Support Or Rather Lack Of It

Added by CM_CUDDLE on Wednesday, 8th February 2012 at 2:17pm

ceg do u have a camera phone? a camera phone works quite well i have used that in past 4 id

RE: Support Or Rather Lack Of It

Added by CM_LADYBEAST on Wednesday, 8th February 2012 at 3:52pm

Hiya Ceg

Both Admin Cherry and Cm Thumper have given alternatives to how to email them to support and it has also been explained to you that there is no mailing address.

If you dont have a library close that you could go to you can always use a phone to take a picture of them and upload that to your computer i can explain to you how to do that.


Ladybeast

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